The Smart Toilet's Dual Revolution: Solving for Plumbing and People
Update on Nov. 11, 2025, 7:16 a.m.
The term “smart toilet” has become a catch-all, and frankly, a bit of a misnomer. For most consumers, it’s synonymous with a heated seat and a bidet. But these are just comfort features. The real smarts, the innovations that solve fundamental problems, are happening in two entirely different areas: plumbing engineering and human-centric design.
The bidet and heated seat are the “what.” The real question to ask when buying a modern toilet is “why.” Are you solving a house problem or a human problem?
A new wave of toilets, like the HOROW T38P, serves as a perfect case study for this dual revolution, as it’s a product built to solve both. We’re going to deconstruct these two parallel trends to understand what “smart” really means.

1. The Engineering Revolution: Solving the “House Problem”
For decades, the move to low-flow toilets created a silent epidemic of weak flushes. This was magnified by the trend of tankless toilets, which look sleek but are entirely dependent on a home’s existing water pressure. If your home has low pressure, an older tankless toilet simply won’t work effectively.
This is an engineering problem, and it’s being solved by a new generation of pump-assisted toilets.
- What it is: Instead of relying on the passive gravity-fed water from a tank, a pump-assisted toilet has an integrated electric pump. When you flush, this pump actively forces water into the bowl at high velocity.
- What it achieves: This technology, as seen in the T38P, creates a powerful siphon jet regardless of your home’s water pressure. It solves the “low water pressure” issue entirely.
- The Metric: This power is measured by the MAP (Maximum Performance) score. This is a standardized test that measures how many grams of solid waste a toilet can clear in a single flush. A “MAP 1000g” rating, as advertised on the T38P, signifies an extremely high level of flushing power, capable of handling 1,000 grams.
This entire category of innovation is invisible. It’s not a “sexy” feature like an auto-open lid, but it’s arguably more important. It’s the “smart” technology that solves a fundamental plumbing problem.

2. The Human Revolution: Solving the “People Problem”
Parallel to this engineering revolution is a “human” revolution: the focus on accessibility and comfort. A standard toilet, at 14-15 inches high, is a difficult and often painful fixture for a significant part of the population.
This is a human design problem, and it’s being solved by ADA-compliant (or “chair height”) toilets.
- What it is: An “ADA height” toilet has a seat height of 17-19 inches off the floor (the T38P is 19.5 inches). This is comparable to the height of a standard dining room chair.
- What it achieves: This seemingly small change (a few inches) has a massive impact on “ease of use.” It makes sitting down and standing up vastly easier for anyone with achy knees, bad backs, mobility challenges, or for the elderly.
- The “Smart” Component: When you combine this “chair height” design with features like a heated seat (adjustable from 93.2°F to 102.2°F in the T38P), an auto-opening lid (which senses your approach), and an integrated bidet and dryer, you are creating a system that is not just “smart” but caring.
This trend acknowledges that a bathroom appliance should adapt to human needs and limitations, not the other way around. It solves a problem of accessibility and dignity.

The “Smart Layer”: Where Both Revolutions Meet
Once these two foundational problems are solved, we get the “smart layer” that most people associate with the product. This is the suite of comfort and hygiene features:
- Integrated Bidet: A self-cleaning nozzle with adjustable warm water, pressure, and position.
- Warm Air Dryer: Reduces or eliminates the need for toilet paper.
- Auto Open/Close: A sensor detects your approach and departure.
- Night Light: A gentle light for navigating in the dark.
These features are the “icing on the cake.” But the cake itself is the revolutionary part: a toilet that can be installed in any home (thanks to the pump) and used by any person (thanks to the ADA height).
Conclusion: How to Buy a Smart Toilet
When shopping for a “smart toilet,” it’s easy to get distracted by the digital display or the auto-open lid. But the real “smarts” lie deeper. The first question you should ask is not “what features does it have?” but “what problem am I solving?”
Are you in an older home with weak plumbing? Then your priority should be the engineering solution: a pump-assisted, high-MAP-score toilet.
Are you designing for an aging parent, or are you simply tired of crouching onto a low-slung toilet? Then your priority is the human solution: an ADA-compliant, chair-height design.
A model like the HOROW T38P is a case study in the new ideal: a toilet that refuses to compromise, addressing both the house’s limitations and the human’s needs in one integrated, intelligent design.