Zigbee vs. Wi-Fi: A Guide to Smart Lock Protocols & Why Your Lock (Like the Kwikset 914) May Need a Hub
Update on Nov. 11, 2025, 11:40 a.m.
When shopping for a smart lock, you’re faced with a barrage of technical terms. But the most critical decision, one that determines how your lock will work, who it will work with, and what its limitations will be, is its communication protocol. The two most common are Wi-Fi and Zigbee.
Choosing the wrong one is the single most common frustration for new smart lock owners. As one user of a Zigbee lock noted, “I was hoping I could use it with my alarm system but could not since my system would only interface with WiFi enable[d] smart devices… My fault for not checking that out.”
This isn’t just a minor detail; it’s a fundamental difference in philosophy. Let’s decode these protocols, using a “hub-based” lock like the Kwikset 914 Convert Zigbee as our case study, to understand which system is right for you.
Path 1: The “All-in-One” Wi-Fi Lock
A Wi-Fi smart lock is the simplest to understand. It’s an all-in-one device that connects directly to your home’s Wi-Fi router, just like your laptop or smartphone.
- Pros: Easy setup. You don’t need any other hardware. You buy the lock, install it, and connect it to your Wi-Fi network via its own app.
- Cons: Battery life. Wi-Fi is a power-hungry protocol. A battery-powered lock that is constantly maintaining a Wi-Fi connection will drain its batteries much faster than its Zigbee counterparts.
Path 2: The “Ecosystem” Zigbee Lock
A Zigbee smart lock, like the Kwikset 914 Convert, operates on a different principle. It does not connect to your Wi-Fi router. Instead, it uses a low-power, mesh-network protocol called Zigbee to connect to a central smart home hub.
This hub (or “controller”) acts as the brain. The lock talks to the hub, and the hub talks to your router and the internet.
This is the source of all consumer confusion, so let’s be clear: a Zigbee lock will not work on its own. It requires a compatible Zigbee hub to function. As the [资料] for the Kwikset 914 states, it “Works with Xfinity, Smart Things Hub v3, Amazon Echo Plus, Echo 2020- 4th Gen and Echo Show 10.”
Notice those last three? Amazon quietly built a Zigbee hub into its higher-end Echo devices. If you have one of those, you already have the required hub. If you don’t, a device like a SmartThings Hub is necessary.
Case Study: Why the Kwikset 914 is a “Convert” and “Zigbee”
The Kwikset 914 Convert is a perfect example of this “ecosystem” philosophy. It’s not just a lock; it’s a “Conversion Kit.”
This means it’s designed to be minimalist. You don’t replace your existing, visible deadbolt. You keep your outside keyhole and your door’s aesthetic. The 914 only replaces the interior thumbturn mechanism.
This design choice has two major consequences that perfectly align with the Zigbee protocol:
1. It must be low-power: Because the device is small (it has to fit into the space of a normal thumbturn), it can’t hold a massive battery pack. It must use a low-power protocol like Zigbee to achieve a reasonable battery life (it runs on 4 AA batteries).
2. It sacrifices on-device features: This minimalist design means there is no physical keypad on the lock itself. As one user review confirmed, “First there is no code entry. It just locks and unlocks from an app…” The “smarts” are entirely offloaded to your phone and, most importantly, to your hub.
Why Bother With a Hub? The Zigbee Advantage
This sounds complicated, so why would anyone choose a Zigbee lock over a simple Wi-Fi one? There are three powerful reasons:
- Battery Life: This is the most significant advantage. Zigbee was designed from the ground up for low-power operation. A Zigbee lock’s batteries can last for a year or more, while a Wi-Fi lock might only last a few months.
- Network Reliability (Mesh): Zigbee devices create a “mesh network.” Each Zigbee device on your network (like a lightbulb or a smart plug) acts as a repeater, relaying the signal. This means your network gets stronger and more reliable with every device you add, whereas every new Wi-Fi device congests your router.
- True Home Automation: This is the real payoff. A Wi-Fi lock lives in its own app. A Zigbee lock lives in your central hub (like SmartThings). This allows it to “talk” to devices from other brands. You can create powerful automations like:
- “When my Kwikset 914 is unlocked, turn on the Zigbee hallway lights.”
- “When my Kwikset 914 is locked, tell my Ecobee (which is Wi-Fi) to go into ‘Away’ mode.”
- “If the living room smoke detector (which is Z-Wave) goes off, unlock the Kwikset 914.”
This level of cross-device automation is the true promise of a smart home, and it’s something that hub-based systems excel at.
Conclusion: Which Path Is for You?
The choice between a Wi-Fi lock and a Zigbee lock is the most important decision you’ll make.
- Choose Wi-Fi if you want a simple, all-in-one solution to lock and unlock your door from your phone, and you are willing to charge/change batteries more frequently.
- Choose Zigbee (and a lock like the Kwikset 914 Convert) if you are building a larger, more robust smart home ecosystem, you value long battery life, and you want your lock to trigger other automations.
Just remember: a Zigbee lock is not a standalone device. It’s a component. And as users have discovered, it’s essential to know you need the controller before you buy.
