Why Your Nest Won't Work: A Guide to Smart Line-Voltage Thermostats for Electric Floor Heating
Update on Nov. 11, 2025, 11:29 a.m.
A common scenario unfolds in thousands of home renovations: you’ve decided to install luxurious electric floor heating in your new bathroom. To control it, you buy one of the most popular smart thermostats on the market, like a Google Nest or an Ecobee. You open the box, look at the wires, and realize you’ve made a critical mistake.
This mistake isn’t just frustrating; it’s incompatible and potentially dangerous.
Your Nest, Ecobee, or similar thermostat is a low-voltage device. It’s designed to control a central HVAC system (furnace, air conditioner) by sending sophisticated, 24-volt (24V) signals. It’s a “brain” that tells a separate, high-power system what to do.
Electric floor heating is completely different. It is a line-voltage appliance, like an electric baseboard heater or an oven. It runs on 120 volts (120V) or 240 volts (240V) directly. It doesn’t need a “signal”; it needs a heavy-duty switch that can safely handle that full electrical load.
Using a low-voltage thermostat on a line-voltage system is a fire hazard. You need a specific tool for the job: a line-voltage smart thermostat.
The Critical Feature a Nest Can’t Offer: Floor Protection
The most important difference isn’t just the voltage; it’s the sensors. Your Nest or Ecobee is designed to read the air temperature in the room. An electric floor heating thermostat must read the floor temperature.
This is the non-negotiable safety feature. Modern flooring materials like luxury vinyl (LVP) and engineered hardwood have strict temperature limits. If you heat them beyond 80-85°F (27-29°C), they can warp, crack, discolor, or delaminate, voiding your warranty and destroying your new floor.
This is where a dedicated floor heating thermostat, such as the SunTouch 500950-SB SunStat CommandPlus, becomes essential. A core feature of this type of thermostat is the “maximum floor temperature setting.” It uses a sensor wire that you install in the floor alongside the heating elements.
This sensor tells the thermostat the exact temperature of the flooring. If it approaches the safety limit you’ve set, the thermostat cuts the power, even if the air in the room is still cold. A Nest, reading only the air, would happily keep heating, cooking your floor until the air reached its target, by which time the damage would be done.

Smarts for a Different Kind of System: Thermal Mass
Electric floor heating, particularly systems installed in mortar, exhibits high thermal mass. This characteristic results in an extremely slow heating process—sometimes taking an hour or even longer—and an equally slow cooling process.
A standard smart thermostat, designed for a fast-reacting forced-air system, will fail spectacularly here. It will “overshoot” the target, because by the time the air sensor says “it’s warm,” the floor is still pumping out heat, making the room uncomfortably hot.
A true floor heating thermostat uses smarter algorithms to manage this: * Dual Sensing: It reads both the floor sensor (for safety and heating feedback) and a built-in air sensor (for overall room comfort), balancing the two. * Predictive Learning: Many models feature “SmartStart” technology, which learns your floor’s unique ramp-up time. If you want the floor to be 75°F at 7:00 AM, it calculates when it needs to turn on (say, 5:45 AM) to hit that target precisely. * External Data: Advanced models, like the SunTouch CommandPlus, use their Wi-Fi connection to pull outdoor weather data. This “weather compensation” allows it to anticipate needs. If it sees a cold snap is coming, it will start heating earlier. If it sees a “warm weather” day, it can automatically shut off to save energy.
The Payoff: Efficiency and Modern Controls
Because electric heating can be energy-intensive, managing it wisely is key. A line-voltage smart thermostat is your primary tool for efficiency.
1. Energy Monitoring: It tracks exactly how many kilowatt-hours (kWh) your floor is using, so you can see the cost and adjust.
2. Smart Scheduling: A 7-day programmable schedule, accessible via an app (like the Watts Home app for the SunTouch), is the most powerful way to cut costs. There’s no reason to heat the floor when no one is home.
3. Remote Access: The Wi-Fi connection allows you to turn on the heat from your phone before you get home, ensuring you have a warm floor only when you need it.
Once you have the correct type of thermostat, you get all the smart features you wanted in the first place. This includes full compatibility with Amazon Alexa and Hey Google, allowing you to control the floor with your voice.
While the “invisible” Bluetooth connectivity is often just used for a simple, direct-to-phone setup, the Wi-Fi connection is what integrates it into your broader smart home.

Conclusion: Use the Right Tool for the Job
It can be tempting to try and unify your entire home under one smart thermostat brand. But when it comes to electric floor heating, this is a costly and dangerous mistake. A low-voltage (24V) HVAC thermostat and a line-voltage (120V/240V) heating thermostat are fundamentally different tools.
Electric floor heating requires a dedicated line-voltage smart thermostat. This is the only way to safely handle the high power, protect your flooring investment with a “maximum floor temperature” limit, and efficiently manage the system’s high thermal mass.